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Coaching Contract Terms and Conditions

1. Engagement of Services

1.1 These terms and conditions ("Agreement") govern the professional coaching services ("Services") provided by Laura Martin ("Coach") to the client ("Client").

1.2 The Coach agrees to provide coaching services as mutually agreed upon in the initial consultation and subsequent coaching plan.

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2. Services and Scope

2.1 Coaching Services include:

  • One-on-one coaching sessions

  • Personalised goal-setting and strategy development

  • Email or messaging support between sessions

  • Customised resources and tools to support Client's objectives

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2.2 The specific details of coaching services, including:

  • Number of sessions

  • Session duration

  • Communication method (in-person, video call, phone)

  • Additional support offerings

Will be outlined in a separate coaching agreement attached to these terms.

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3. Client Responsibilities

3.1 The Client agrees to:

  • Actively participate in the coaching process

  • Complete agreed-upon actions and homework

  • Provide honest and transparent communication

  • Take responsibility for personal growth and decision-making

  • Arrive prepared for scheduled sessions

3.2 The Client understands that coaching is a collaborative process and results are not guaranteed.

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4. Scheduling and Cancellation Policy

4.1 Session Scheduling

  • Sessions will be scheduled at mutually convenient times

  • Clients must provide at least 24 hours' notice for session rescheduling

  • Late cancellations or no-shows will be charged the full session fee

4.2 Rescheduling

  • One free rescheduling per month is permitted

  • Subsequent rescheduling may incur additional charges

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5. Fees and Payment

5.1 Coaching Fees

  • Fees will be clearly stated in the attached coaching agreement sent via email 

  • Payment methods accepted: in full on website, payment plans as agreed

5.2 Payment Terms

  • Full payment is due before or at the time of each session

  • Late payments may result in suspension of coaching services

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6. Confidentiality

6.1 The Coach commits to maintaining strict confidentiality of all client information, with the following exceptions:

  • Situations involving potential harm to self or others

  • Legal requirements for disclosure

  • Anonymized information used for professional development or case studies

6.2 The Client is also expected to maintain confidentiality regarding:

  • Coach's proprietary materials

  • Other clients' information shared during group coaching or workshops

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7. Intellectual Property

7.1 All coaching materials, frameworks, and resources developed by the Coach remain the intellectual property of the Coach.

7.2 The Client receives a non-transferable license to use these materials for personal development purposes only.

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8. Termination of Coaching Relationship

8.1 Either party may terminate the coaching relationship with 14 days' written notice.

8.2 Grounds for immediate termination include:

  • Repeated failure to pay fees

  • Persistent breach of agreement terms

  • Inappropriate or disrespectful behavior

  • Lack of client engagement or progress

8.3 Pro-rated refunds may be issued for pre-paid services not rendered.

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9. Liability and Disclaimer

9.1 The Coach is not a licensed therapist, medical professional, or legal advisor.

9.2 Coaching is not a substitute for professional medical, psychological, or legal advice.

9.3 The Client agrees to hold the Coach harmless from any claims arising from the coaching relationship.

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10. Amendments to Terms

10.1 These terms may be amended with 28 days' written notice.

10.2 Continued coaching services after notification of changes constitutes acceptance of new terms.

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11. Governing Law

11.1 This Agreement shall be governed by the laws of the United Kingdom.

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12. Acceptance of Terms

By purchasing the coaching services, the Client acknowledges reading, understanding, and accepting these terms and conditions.

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